FAQ
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Frequently Asked Question
What is the minimum order quantity
MOQ depends on the product category and quality grade. Contact us or complete the Qualification Form and we’ll confirm the minimum order for your selected products.
Which countries do you export to?
We regularly export to buyers across Africa, Latin America, selected Asian markets, and the Middle East. If your country isn’t listed, get in touch — we’re happy to discuss.
What quality grades do you offer?
We offer Premium, Mid-Range, and Budget-friendly quality tiers across most product categories, so you can choose what fits your market and price point.
Can I request samples before placing a bulk order?
Yes, sample requests can be arranged for serious wholesale buyers. Let us know your requirements during the Qualification process.
How long does shipping take?
Shipping times vary by destination and shipping method. We’ll provide an estimated delivery timeline once your order and destination are confirmed.
I'm new to importing second-hand clothing — can you help?
Absolutely. First-time importers who complete our Qualification Form and Strategy Call receive additional guidance and support through their first order.
Do you provide export documentation?
Yes, all shipments include full packing lists and the necessary export documentation for smooth customs clearance.
How do I get started?
Complete our Qualification Form, and our team will reach out to schedule a Strategy Call to discuss your requirements in detail.